PRIVACY NOTICE
Last updated March 19, 2023
This privacy notice for Xplore Solutions LLC ("Company," "we," "us," or
"our"), describes how and why we might collect, store, use, and/or share
("process") your information when you use our services ("Services"), such as
when you:
• Download and use our mobile application, or any other application of
ours that links to this privacy notice
• Engage with us in other related ways, including any sales, marketing,
or events
Questions or concerns?!Reading this privacy notice will help you
understand your privacy rights and choices. If you do not agree with our
policies and practices, please do not use our Services. If you still have any
questions or concerns, please contact us at info@xploresolutions.net.
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you can find
out more details about any of these topics by clicking the link following
each key point or by using our table of contents below to find the section
you are looking for.
What personal information do we process? When you visit, use, or
navigate our Services, we may process personal information depending on
how you interact with Xplore Solutions LLC and the Services, the choices
you make, and the products and features you use.
Do we process any sensitive personal information? We do not process
sensitive personal information.
Do we receive any information from third parties? We do not receive any
information from third parties.
How do we process your information? We process your information to
provide, improve, and administer our Services, communicate with you, for
security and fraud prevention, and to comply with law. We may also process
your information for other purposes with your consent. We process your
information only when we have a valid legal reason to do so.
In what situations and with which parties do we share personal
information? We do not share your information with third parties.
How do we keep your information safe? We have organizational and
technical processes and procedures in place to protect your personal
information. However, no electronic transmission over the internet or
information storage technology can be guaranteed to be 100% secure, so we
cannot promise or guarantee that hackers, cybercriminals, or other
unauthorized third parties will not be able to defeat our security and
improperly collect, access, steal, or modify your information.
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short:!We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you
register on the Services,!express an interest in obtaining information about us
or our products and Services, when you participate in activities on the
Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we
collect depends on the context of your interactions with us and the Services,
the choices you make, and the products and features you use. The personal
information we collect may include the following:
• names
• email addresses
Sensitive Information. We do not process sensitive information.
Social Media Login Data.!We may provide you with the option to register
with us using your existing social media account details, like your Google,
Twitter, or other social media account. If you choose to register in this way,
we will collect you name and email address.
All personal information that you provide to us must be true, complete, and
accurate, and you must notify us of any changes to such personal
information.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short:!We process your information to provide, improve, and administer
our Services, communicate with you, for security and fraud prevention, and
to comply with law. We may also process your information for other purposes
with your consent.
We process your personal information for a variety of reasons,
depending on how you interact with our Services, including:
• To facilitate account creation and authentication and otherwise
manage user accounts.!We may process your information so you can
create and log in to your account, as well as keep your account in
working order.
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL
INFORMATION?
In Short:!We may share information in specific situations described in this
section and/or with the following third parties.
We may need to share your personal information in the following situations:
• Business Transfers. We may share or transfer your information in
connection with, or during negotiations of, any merger, sale of
company assets, financing, or acquisition of all or a portion of our
business to another company.
4. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short:!If you choose to register or log in to our Services using a social
media account, we may have access to certain information about you.
Our Services offer you the ability to register and log in using your third-party
social media account details (like your Google, Facebook or Twitter logins).
Where you choose to do this, we will receive certain profile information
about you from your social media provider. The profile information we
receive may vary depending on the social media provider concerned, but will
often include your name, email address, friends list, and profile picture, as
well as other information you choose to make public on such a social media
platform.
We will use the information we receive only for the purposes that are
described in this privacy notice or that are otherwise made clear to you on the
relevant Services. Please note that we do not control, and are not responsible
for, other uses of your personal information by your third-party social media
provider. We recommend that you review their privacy notice to understand
how they collect, use, and share your personal information, and how you can
set your privacy preferences on their sites and apps.
5. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short:!We keep your information for as long as necessary to fulfill the
purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for
the purposes set out in this privacy notice, unless a longer retention period is
required or permitted by law (such as tax, accounting, or other legal
requirements). No purpose in this notice will require us keeping your
personal information for longer than the period of time in which users have
an account with us.
When we have no ongoing legitimate business need to process your personal
information, we will either delete or anonymize such information, or, if this is
not possible (for example, because your personal information has been stored
in backup archives), then we will securely store your personal information
and isolate it from any further processing until deletion is possible.
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short:!We aim to protect your personal information through a system of
organizational and technical security measures.
We have implemented appropriate and reasonable technical and
organizational security measures designed to protect the security of any
personal information we process. However, despite our safeguards and efforts
to secure your information, no electronic transmission over the Internet or
information storage technology can be guaranteed to be 100% secure, so we
cannot promise or guarantee that hackers, cybercriminals, or other
unauthorized third parties will not be able to defeat our security and
improperly collect, access, steal, or modify your information. Although we
will do our best to protect your personal information, transmission of
personal information to and from our Services is at your own risk. You should
only access the Services within a secure environment.
7. DO WE COLLECT INFORMATION FROM MINORS?
In Short:!We do not knowingly collect data from or market to children under
18 years of age.
We do not knowingly solicit data from or market to children under 18 years
of age. By using the Services, you represent that you are at least 18 or that
you are the parent or guardian of such a minor and consent to such minor
dependent’s use of the Services. If we learn that personal information from
users less than 18 years of age has been collected, we will deactivate the
account and take reasonable measures to promptly delete such data from our
records. If you become aware of any data we may have collected from
children under age 18, please contact us at info@xploresolutions.net.
8. WHAT ARE YOUR PRIVACY RIGHTS?
In Short:!!You may review, change, or terminate your account at any time.
!
Withdrawing your consent: If we are relying on your consent to process
your personal information, which may be express and/or implied consent
depending on the applicable law, you have the right to withdraw your consent
at any time. You can withdraw your consent at any time by contacting us by
using the contact details provided in this notice.
However, please note that this will not affect the lawfulness of the processing
before its withdrawal nor, when applicable law allows, will it affect the
processing of your personal information conducted in reliance on lawful
processing grounds other than consent.
Account Information
If you would at any time like to review or change the information in your
account or terminate your account, you can:
• Log in to your account settings and update your user account.
Upon your request to terminate your account, we will deactivate or delete
your account and information from our active databases. However, we may
retain some information in our files to prevent fraud, troubleshoot problems,
assist with any investigations, enforce our legal terms and/or comply with
applicable legal requirements.
9. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile
applications include a Do-Not-Track ("DNT") feature or setting you can
activate to signal your privacy preference not to have data about your online
browsing activities monitored and collected. At this stage no uniform
technology standard for recognizing and implementing DNT signals has been
finalized. As such, we do not currently respond to DNT browser signals or
any other mechanism that automatically communicates your choice not to be
tracked online. If a standard for online tracking is adopted that we must
follow in the future, we will inform you about that practice in a revised
version of this privacy notice.
10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY
RIGHTS?
In Short:!Yes, if you are a resident of California, you are granted specific
rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the "Shine The Light"
law, permits our users who are California residents to request and obtain from
us, once a year and free of charge, information about categories of personal
information (if any) we disclosed to third parties for direct marketing
purposes and the names and addresses of all third parties with which we
shared personal information in the immediately preceding calendar year. If
you are a California resident and would like to make such a request, please
submit your request in writing to us using the contact information provided
below.
If you are under 18 years of age, reside in California, and have a registered
account with Services, you have the right to request removal of unwanted
data that you publicly post on the Services. To request removal of such data,
please contact us using the contact information provided below and include
the email address associated with your account and a statement that you
reside in California. We will make sure the data is not publicly displayed on
the Services, but please be aware that the data may not be completely or
comprehensively removed from all our systems (e.g., backups, etc.).
CCPA Privacy Notice
The California Code of Regulations defines a "resident" as:
(1) every individual who is in the State of California for other than a
temporary or transitory purpose and
(2) every individual who is domiciled in the State of California who is
outside the State of California for a temporary or transitory purpose
All other individuals are defined as "non-residents."
If this definition of "resident" applies to you, we must adhere to certain rights
and obligations regarding your personal information.
What categories of personal information do we collect?
We have collected the following categories of personal information in the
past twelve (12) months:
Category
Examples
Collected
We will use and retain the collected personal information as needed to
provide the Services or for:
• Category B - As long as the user has an account with us
• Category C - As long as the user has an account with us
A. Identifiers
Contact details, such as real name,
alias, postal address, telephone or
mobile contact number, unique
personal identifier, online identifier,
Internet Protocol address, email
NO
B. Personal information
categories listed in the
California Customer
Name, contact information, education,
employment, employment history, and
financial information
YES
C. Protected
classification
characteristics under
Gender and date of birth
YES
D. Commercial
information
Transaction information, purchase
history, financial details, and payment
information
NO
E. Biometric information
Fingerprints and voiceprints
NO
F. Internet or other
similar network activity
Browsing history, search history,
online behavior, interest data, and
interactions with our and other
websites, applications, systems, and
NO
G. Geolocation data
Device location
NO
H. Audio, electronic,
visual, thermal, olfactory,
or similar information
Images and audio, video or call
recordings created in connection with
our business activities
NO
I. Professional or
employment-related
information
Business contact details in order to
provide you our Services at a business
level or job title, work history, and
professional qualifications if you apply
NO
J. Education Information
Student records and directory
information
NO
K. Inferences drawn
from other personal
information
Inferences drawn from any of the
collected personal information listed
above to create a profile or summary
about, for example, an individual’s
NO
L. Sensitive Personal
Information
NO
We may also collect other personal information outside of these categories
through instances where you interact with us in person, online, or by phone or
mail in the context of:
• Receiving help through our customer support channels;
• Participation in customer surveys or contests; and
• Facilitation in the delivery of our Services and to respond to your
inquiries.
How do we use and share your personal information?
More information about our data collection and sharing practices can be
found in this privacy notice.
You may contact us by email at!info@xploresolutions.net , or by referring to
the contact details at the bottom of this document.
If you are using an authorized agent to exercise your right to opt out we may
deny a request if the authorized agent does not submit proof that they have
been validly authorized to act on your behalf.
Will your information be shared with anyone else?
We may disclose your personal information with our service providers
pursuant to a written contract between us and each service provider. Each
service provider is a for-profit entity that processes the information on our
behalf, following the same strict privacy protection obligations mandated by
the CCPA.
We may use your personal information for our own business purposes, such
as for undertaking internal research for technological development and
demonstration. This is not considered to be "selling" of your personal
information.
Xplore Solutions LLC!has not disclosed, sold, or shared any personal
information to third parties for a business or commercial purpose in the
preceding twelve (12) months. Xplore Solutions LLC!will not sell or share
personal information in the future belonging to website visitors, users, and
other consumers.
Your rights with respect to your personal data
Right to request deletion of the data — Request to delete
You can ask for the deletion of your personal information. If you ask us to
delete your personal information, we will respect your request and delete
your personal information, subject to certain exceptions provided by law,
such as (but not limited to) the exercise by another consumer of his or her
right to free speech, our compliance requirements resulting from a legal
obligation, or any processing that may be required to protect against illegal
activities.
Right to be informed — Request to know
Depending on the circumstances, you have a right to know:
• whether we collect and use your personal information;
• the categories of personal information that we collect;
• the purposes for which the collected personal information is used;
• whether we sell or share personal information to third parties;
• the categories of personal information that we sold, shared, or disclosed
for a business purpose;
• the categories of third parties to whom the personal information was
sold, shared, or disclosed for a business purpose;
• the business or commercial purpose for collecting, selling, or sharing
personal information; and
• the specific pieces of personal information we collected about you.
In accordance with applicable law, we are not obligated to provide or delete
consumer information that is de-identified in response to a consumer request
or to re-identify individual data to verify a consumer request.
Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights
We will not discriminate against you if you exercise your privacy rights.
Right to Limit Use and Disclosure of Sensitive Personal Information
We do not process consumer's sensitive personal information.
Verification process
Upon receiving your request, we will need to verify your identity to
determine you are the same person about whom we have the information in
our system. These verification efforts require us to ask you to provide
information so that we can match it with information you have previously
provided us. For instance, depending on the type of request you submit, we
may ask you to provide certain information so that we can match the
information you provide with the information we already have on file, or we
may contact you through a communication method (e.g., phone or email) that
you have previously provided to us. We may also use other verification
methods as the circumstances dictate.
We will only use personal information provided in your request to verify your
identity or authority to make the request. To the extent possible, we will
avoid requesting additional information from you for the purposes of
verification. However, if we cannot verify your identity from the information
already maintained by us, we may request that you provide additional
information for the purposes of verifying your identity and for security or
fraud-prevention purposes. We will delete such additionally provided
information as soon as we finish verifying you.
Other privacy rights
• You may object to the processing of your personal information.
• You may request correction of your personal data if it is incorrect or no
longer relevant, or ask to restrict the processing of the information.
• You can designate an authorized agent to make a request under the
CCPA on your behalf. We may deny a request from an authorized agent
that does not submit proof that they have been validly authorized to act
on your behalf in accordance with the CCPA.
• You may request to opt out from future selling or sharing of your
personal information to third parties. Upon receiving an opt-out
request, we will act upon the request as soon as feasibly possible, but
no later than fifteen (15) days from the date of the request submission.
To exercise these rights, you can contact us!by email at
info@xploresolutions.net, or by referring to the contact details at the bottom
of this document. If you have a complaint about how we handle your data, we
would like to hear from you.
11. DO VIRGINIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short:!Yes, if you are a resident of Virginia, you may be granted specific
rights regarding access to and use of your personal information.
Virginia CDPA Privacy Notice
Under the Virginia Consumer Data Protection Act (CDPA):
"Consumer" means a natural person who is a resident of the Commonwealth
acting only in an individual or household context. It does not include a
natural person acting in a commercial or employment context.
"Personal data" means any information that is linked or reasonably linkable
to an identified or identifiable natural person. "Personal data" does not
include de-identified data or publicly available information.
"Sale of personal data" means the exchange of personal data for monetary
consideration.
If this definition "consumer" applies to you, we must adhere to certain rights
and obligations regarding your personal data.
The information we collect, use, and disclose about you will vary depending
on how you interact with Xplore Solutions LLC and our Services.
Xplore Solutions LLC has not sold any personal data to third parties for
business or commercial purposes. Xplore Solutions LLC will not sell
personal data in the future belonging to website visitors, users, and other
consumers.
Exercise your rights provided under the Virginia CDPA
More information about our data collection and sharing practices can be
found in this privacy notice.
You may contact us by email at info@exploresolutions.net.
If you are using an authorized agent to exercise your rights, we may deny a
request if the authorized agent does not submit proof that they have been
validly authorized to act on your behalf.
Verification process
We may request that you provide additional information reasonably necessary
to verify you and your consumer's request. If you submit the request through
an authorized agent, we may need to collect additional information to verify
your identity before processing your request.
Upon receiving your request, we will respond without undue delay, but in all
cases, within forty-five (45) days of receipt. The response period may be
extended once by forty-five (45) additional days when reasonably necessary.
We will inform you of any such extension within the initial 45-day response
period, together with the reason for the extension.
12. DO WE MAKE UPDATES TO THIS NOTICE?
In Short:!Yes, we will update this notice as necessary to stay compliant with
relevant laws.
We may update this privacy notice from time to time. The updated version
will be indicated by an updated "Revised" date and the updated version will
be effective as soon as it is accessible. If we make material changes to this
privacy notice, we may notify you either by prominently posting a notice of
such changes or by directly sending you a notification. We encourage you to
review this privacy notice frequently to be informed of how we are protecting
your information.
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at
info@xploresolutions.net !
14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE
COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to
request access to the personal information we collect from you, change that
information, or delete it.
